Refund policy
NXL RETURN & REFUND POLICY
Return Policy
At NXL, we stand behind the quality of our products.
Because our products are made specifically for each customer after purchase, we do not accept traditional returns or exchanges for:
- Wrong size ordered
- Change of mind
- Incorrect color selection
We encourage customers to carefully review sizing charts before ordering.
Damaged or Defective Products
If your item arrives damaged, defective, or has a printing issue, please contact us within:
14 days of delivery
Please include:
- Order number
- Photos of the issue
- Description of the problem
We will review your request and work to make it right.
Wrong Item Received
If you receive an incorrect product, please contact us and we will correct the issue.
Exchanges
Because each item is created after purchase, exchanges are handled on a case-by-case basis.
Please contact:
and our team will help.
Our Commitment
We are building more than apparel.
We are building a community built on discipline, purpose, and growth.
We want every customer to feel proud wearing NXL.